Sessions

STRATEGIES TRACK

The RO-Why of the new digital workplace

Day 2, September 19, 2017
3:10 PM - 4:00 PM

Speakers: Mark Stevenson, Vice President of Finance, Igloo Software and Yvette Nanasi, Vice President of Customer Experience, Igloo Software

In the simplest terms, companies don’t build products, do deals, or make service calls – people do. But most companies struggle with isolated knowledge workers and a limited understanding of organizational expertise. Corporate knowledge is trapped in the minds, memory, and messages of your workforce, and these barriers hamper productivity, decrease employee awareness, and cripple innovation. The new digital workplace is all about breaking down these barriers and creating connections between the people, information, and processes for a more agile, productive, and competitive organization. In this session, we’ll explore the benefits of new digital workplace solutions with key metrics for success and a framework for identifying, analyzing and communicating business value. It’s both a Return on Investment and a Return on Objectives.